Do you own a BSNL landline in India ? Then you must have gone through the nasty and irritating unwanted commercial calls. BSNL; once a leader in telecommunication saw a nosedive slump in its customer base in the first decade of the twenty first century; and after the invasion and penetration of mobile technology it is on a ventilator waiting for its certain death.
Thanks to INTERNET, which gave it a new life; and BSNL again is on a path of recovery. The cheap tariffs and impeccable pace, along with the customer care system is giving this 'Navratna' company a face-lift again.
But, there enters the commercial calls segment. This segment is so frustrating that if you will say no to the caller, or request him not to call you again they will threaten you of dire consequences. The BSNL database system is so easily accessible that they know your address and they threaten with your address and you are left only to fume on the BSNL data theft.
Although the government has enacted few laws to save the BSNL customers from these unwanted calls; but, untill the BSNl will stand to safeguard its database, it is nearly impossible. The BSNL telephone numbers are available at 3000 numbers per hundred rupees. Untill the moles in the BSNL--who indulge in selling the numbers for petty gains--are brought to book, BSNL can't give its customers a safe environment and peace of mind. Let's hope that this blog reaches to the persons in charge of decision making process of BSNL; and they take appropriate steps to lengthen the life, not shorten the death of BSNL landlines in India.
Thanks to INTERNET, which gave it a new life; and BSNL again is on a path of recovery. The cheap tariffs and impeccable pace, along with the customer care system is giving this 'Navratna' company a face-lift again.
But, there enters the commercial calls segment. This segment is so frustrating that if you will say no to the caller, or request him not to call you again they will threaten you of dire consequences. The BSNL database system is so easily accessible that they know your address and they threaten with your address and you are left only to fume on the BSNL data theft.
Although the government has enacted few laws to save the BSNL customers from these unwanted calls; but, untill the BSNl will stand to safeguard its database, it is nearly impossible. The BSNL telephone numbers are available at 3000 numbers per hundred rupees. Untill the moles in the BSNL--who indulge in selling the numbers for petty gains--are brought to book, BSNL can't give its customers a safe environment and peace of mind. Let's hope that this blog reaches to the persons in charge of decision making process of BSNL; and they take appropriate steps to lengthen the life, not shorten the death of BSNL landlines in India.
No comments:
Post a Comment